Amana’s line of Furnaces, Heat Pumps, and Air Conditioners have been incredibly reliable, and we are a proud Amana dealer. We have heard a lot of false statements from our competition and we feel it’s important to clarify what Amana’s warranty is, and what it isn’t.
While we are summarizing this warranty, to get the full picture please see their OFFICIAL documentation here: Amana Furnaces, Amana Air Conditioners, and Amana S-Series Heat Pumps / ACs (if you do not see your unit here, you can go to amana-hac.com to see the warranty doc on the equipment’s page)
Warranty Limitations
- The important part of this warranty is that the equipment needs to be registered after installation within a certain time period. We register the equipment as part of our sales and installation process.
- The warranty is only valid to the original homeowner that bought the equipment. If the house sells, the warranty goes away and reverts to a 20 year heat exchanger warranty.
- The S-Series product can only have the equipment replaced once until the unit replacement warranty.
What constitutes a replacement under this warranty?
Furnaces: If we are at your home inspecting the heat exchanger and realize that it has failed (could be in many different ways), we reach out to our distributor and get approval. This process takes us typically under 10 minutes. Once approval is made we can queue your replacement as soon as possible. We prioritize these replacements, and can happen as soon as the same day if our schedule allows.
Air Conditioner / Heat Pumps: If your compressor has mechanically failed, we will reach out to our distributor to get approval. This process takes us typically under 10 minutes. Once approve is made we can queue your replacement as soon as possible. We do our best to prioritize replacements under this warranty.
Are there additional costs involved?
If your replacement is done while under an active Part & Labor warranty, there should be no cost to you for the replacement of a unit. If it is past 10 years, you would be liable for the labor to change the unit.
What voids replacement?
There are things that can void coverage. Like any warranty program, acts of god (natural disasters), floods, electrical surges, brownouts, etc. void the warranty.
If your equipment has been neglected, and the neglect is what caused it to fail. Please do routine maintenance so we don’t have to be having that conversation.
Please see the official documentation links at the top of this page for the list.
Don’t believe the lies.
We have become aware that some of our competition are telling homeowners during estimates that our Lifetime Unit Replacement Limited Warranty is not true. Either they don’t care enough to learn, or they are being willfully obtuse… If they will lie to you about that, what else are they lying about?
Because we have thousands of units installed in the valley, we have done our share of unit replacements. The approval process is quick, there are no hoops for homeowners to jump through if they are still covered by the warranty. We take care of it all.
In a world where companies try to do everything from actually taking care of you and supporting their product, Amana is here doubling down on the best warranty in the HVAC industry.
